Even at Google collaborative skills matter more than technical ones:
In 2013, Google decided to test its hiring hypothesis by crunching every bit and byte of hiring, firing, and promotion data accumulated since the company’s incorporation in 1998. Project Oxygen shocked everyone by concluding that, among the eight most important qualities of Google’s top employees, STEM expertise comes in dead last. The seven top characteristics of success at Google are all soft skills: being a good coach; communicating and listening well; possessing insights into others (including others different values and points of view); having empathy toward and being supportive of one’s colleagues; being a good critical thinker and problem solver; and being able to make connections across complex ideas.
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Project Aristotle shows that the best teams at Google exhibit a range of soft skills: equality, generosity, curiosity toward the ideas of your teammates, empathy, and emotional intelligence. And topping the list: emotional safety. No bullying. To succeed, each and every team member must feel confident speaking up and making mistakes. They must know they are being heard.
I suppose that’s unsurprising in a sprawling corporation like Google. When you’re working to advance mass interests within a bureaucracy, human interaction can often be the most important factor. Working alone on your own project technical competence and motivation may matter most, but in a web of people the way you affect the others will often be paramount.
I would expect Google to check it out, but is it possible this is a statistical error? Maybe everyone hired at Google already has high STEM expertise, meaning whatever variation exists is fairly limited, whereas more variation exists in softer skills?